Unwired Signal - Our Customers Case Histories

WOW! Hats off to UnwiredSignal.com! What an incredible breakthrough this Wilson 800 MHZ cellular signal repeater system is for us [10,00 square foot two story home with concrete shingles].

As you know we live in a well protected beautiful valley. It’s great aesthetically but it is absolutely terrible for cellular reception. Before installing the booster system the best we could do is get very marginal reception by facing the closest cell tower and standing in our driveway.

Now, we get excellent reception in most of our house. I can actually take business calls now in my home office without fear of losing an important caller. I can park my car in the garage while on the phone and continue a cell call all the way into my house.

For us, it is nothing short of a miracle. As we evolve our daily communications away from land lines and towards cellular technology, systems like the one you sold us are going to help a lot of people.

We did purchase the system that you recommended (the ZBoost YX510) for a trial. It initially helped out quite a bit. We then purchasing a second unit as there was still dead spots in the relatively small executive area. However we found that over a period of time, perhaps 2 or 3 times during a week, the units seem to hang up. There was no advance warning of the problems and nothing told us there was a problem other than the fact that people started receiving poor quality again. If we power cycled the units, the problem went away … for a while.

We eventually contacted a company called “Un-wired” (www.unwiredsignal.com) in Texas. They are a reseller of Wilson repeater equipment. We originally contacted Wilson direct and had a great deal of problems with them getting back to us. Jeff at Unwired was very helpful. The system we bought a system for approx $1100. It included a roof antenna and 150’ of cable with a ceiling repeater for the office area.

I suggested that we add another repeater as we couldn’t afford another failure here. He correctly assured me that a second repeater would be over-kill for our problem. This not only took care of this area, but improved the signal for the entire floor.

Thanks for your help on this problem. Should you run into a similar need, I would not hesitate to recommend this company (Unwired) again.

Commercial Building:

I just wanted to thank you guys for the awesome service we received! Your site was easy to navigate, and with the packages you offer, it was easy to find what I needed, at a lower price than other sites I looked at!

I ordered 2 wireless boosters without the antenna, and a rep called just to be sure that I knew I needed the antennas to get the booster to work properly (We already had the antennas, but I could imagine ordering the “wrong” package and being ticked that I didn’t pay more attention.) It was a quick call that took the customer service the extra mile.

I had ordered pretty late that afternoon and received the package the next day around lunch, with a note thanking us for our business!

I will continue to use you guys, and recommend you to other offices in our network. The service was friendly, and the order expedited in record time! Please be sure to pass this “Thanks” to your hardworking guys and gals, they have to be working their tails off to execute such great customer service that flawlessly!

Thank You,
AGW
Stallion Oilfield Services

Please send seven [more] Wilson 804005 B 50 dB Repeater Systems to me via UPS Blue.

My Wilson Electronics signal amplifier works great. We live in a rural remote part of north Texas and don't use a land line. It's nice to be able talk without dropping calls. Our cabin is small and we get a great signal upstairs and down. In fact, my wife can even set in our swing under the big oak tree about 40 feet from the house and get a good signal!

Thanks,
M.C.

Thank you very much for everything you and your company have done for us at Tennessee Mechanical Corporation. We had just built a 16000 sq ft warehouse and when anyone entered the building they would loose all cell service.

After installing your repeater system our service inside the building jumped from no service to everyone talking. We are extremely impressed with your Wilson repeater system and especially your customer service. We will be doing more business with you and your company in the future.

We are happy to report that we have received the Wilson repeater systems you recommended for two of our school buildings and they work great.

Jeff,

I just want to thank you for your help on my project, it really meant a lot the me and my customer.
Your product/or the product that you sold me worked just as it was spec. I look forward to
doing business with you in the future.

Maurice,
(Qualified Technician)

The product is amazing (mobile wireless repeater, 801201 B) - where we used to get 1 bar, we now get 4 bars of signal strength. This means I can dial up the latest Doppler radar picture anywhere on Georgian Bay, on my Blackberry, which is so helpful when thunderstorms are in the forecast!

I hope you are fine. Thank you for the equipment (60 dB cellular wireless repeater system) you just sent us. It is already installed and working very well. In fact, people in the field (oil field) want me to order six more systems just like the one you sent us.

Please email me the delivery details for the six systems and the invoice to be paid. You can ship when you are ready.

I wanted to take this opportunity at year’s end to tell you how pleased we at Schlumberger [North America] are with the numerous cellular wireless repeater systems and the 3 watt direct systems for our secure computer modems we have bought from you.

The repeater systems are used on oil field drilling rigs that are located in remote locations and the 3 watt systems are used on the road at the drilling sites. Without the systems you have designed for us we would have to use expensive and inconstant satellite phones.

Your personal dedication to helping us solve our communication problems is greatly appreciated and we will continue to add to these systems from Unwired Signal.

Thank you for the work you have done and how well the cellular repeater systems you have engineered and sold us for our customer’s buildings have worked.

Since 2003 we have installed 5 of them, in commercial and residential buildings, and they all work well. They have helped us with our business a lot.

I have to credit your engineering help with all of these to get the right equipment. I feel that if I can get you a layout of the area, you can get me what I need to make it work.

David,

Our install went very good today. Once we were able to separate the inside
and outside antenna to a proper distance everything started working very
well.

I appreciate the additional parts you included and I'll drop them back to
you tomorrow.

We appreciate the opportunity to do business with you and I expect we will have a significant amount of work coming your way in the near future.

Thanks,
D. N.
XTO Energy
Manager Technical Services

For Our Signature Antenna, The Blackcat!

I am so excited! Not only are the dead spots on I-20 eliminated, I get great reception inside my tree surrounded, in the country home where I have never had a signal since my old bag phone died.

I received the Blackcat antenna and WOW! I went from no service to two bars digital service. Outstanding! I can now use my cell phone at my house!!!

I cannot believe how good the Blackcat antenna works. I can dial out in the living room or use my phone anywhere in the Holly Lake area, even among the tall pines. I would recommend this antenna without reservation.

The antenna works great. I can now hear my husband's call from all over the North Central Louisiana woods Your staff was very helpful. Libby

Our cell phone would show no service until we installed the antenna. Now it sounds like the person we are talking to is in the room with us. To say we are happy would be an understatement.

We are rural contract mail carriers. In some parts of the county there has never been service for me, but with the Blackcat antenna I am never without service and feel much safer for it.

The antenna works great. In the window of our metal building it picks up two bars and in the house it gets two more bars than the antenna I was using.

Cellular Resources

Unwired Signal Customer Case Histories

Our Wilson Wireless Repeater Systems

For Our Signature Antenna, The Blackcat!